Rileydesk/Wellness & spa

AI receptionist for wellness studios — books the right therapist for the right service.

Riley picks up in 2 rings, gates on recording consent in two-party states, and books straight into the matched therapist's calendar.

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·Anchor: Glow Therapy Spa, Tampa, FL

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Wellness & spa · Glow Therapy Spa

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Riley runs the full call flow — qualification, transfer logic, closing — exactly as it would for a real client.

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The leak

1Front desk is unstaffed during the lunch rush — calls go unanswered

2Two-party-consent states (FL, CA, et al.) need a recording-consent gate

3Wellness callers want warmth, not a transactional tone

How Riley runs the call

Inbound to booked, in under 5 minutes.

1Asks recording consent up-front (FL is two-party)

2Identifies service type + matches the right therapist

3Checks therapist availability + offers 2-3 specific times

4Sends Stripe deposit link + welcome forms for first visits

Guardrails

What Rileywon't do.

✓Recording consent gate honored in two-party states
✓Never gives medical or wellness advice — defers to therapists
✓Politely routes Botox / laser callers to a med-spa partner

FL is two-party consent. Riley gates on recording-consent up-front.

ROI for the anchor practice

The math, with no hype.

~$560

Avg client LTV

~$5,600

Lost LTV / mo

55%

AI capture rate

~$1,700

Net gain on Standard

Numbers are conservative averages from the wellness & spa bundle in our playbook — anchored on industry miss-rate data and the real LTV of the anchor business above. Your numbers will vary; we'll re-run them on the discovery call.

Sample outreach · cold email

Subject: quick question about {{spaName}}'s missed-call problem

“When a client calls {{spaName}} during a session — and your front desk is busy — what happens? We've built an AI receptionist that picks up in 2 rings, books the right service with the right therapist, and sends a Stripe deposit link.”

Verbatim from our playbook · sent over LinkedIn or email.

Activation